--- title: "Knowledge, Reporting & Service Software | FlightAtom" description: "Software for the wider airline: DELPHI Ai for cited manual answers, VISION Ai for dashboards, CARE Ai for customer service, and WORKSPACE for employee access." canonical: https://www.flightatom.com/platform/knowledge.html last_updated: 2026-10-19 publisher: FlightAtom --- # Aviation knowledge, reporting, and service software: Answers, reports, and access for every team. Find source-backed answers in approved manuals, build a dashboard from your own data, answer customer calls, and give every employee one starting point for their applications. Each product has its own job and scope. ## In brief: Which FlightAtom products serve the wider organization? DELPHI Ai is aviation knowledge AI: it answers questions from governed documents with inspectable citations. VISION Ai is an AI dashboard builder and reporting tool. CARE Ai is an AI voice agent for airline customer service. WORKSPACE is the airline employee portal and access management service that shows each person the applications they have been granted. - **[DELPHI Ai](https://www.flightatom.com/products/delphi.html):** Aviation knowledge AI and cited manual search - **[WORKSPACE](https://www.flightatom.com/products/workspace.html):** Airline employee portal and access management · Deployed per operator - **[VISION Ai](https://www.flightatom.com/products/vision.html):** AI dashboard builder and BI reporting software - **[CARE Ai](https://www.flightatom.com/products/customer-care.html):** AI voice agent for airline customer service · Operator activation Aviation knowledge AI ### [DELPHI Ai](https://www.flightatom.com/products/delphi.html) ![DELPHI Ai chat in which a safety officer asks whether a passenger can carry a 120 Wh power bank; the answer, labelled Grounded from manuals with high confidence, says yes with operator approval for power banks above 100 Wh and up to 160 Wh, with Key Details on cabin baggage, the check-in approval step and the 160 Wh limit, each marked S1 or S2; below, two source cards from a demonstration Dangerous Goods Manual, section 4.2 at 80% and section 4.3 at 78% relevance, the first expanded to show its cited passage and a View PDF source link for page 2, with synthetic demonstration data](https://www.flightatom.com/products/screens/current/delphi-1-20261011.webp) Cited answers from approved manual revisions, a source-support check on manual answers, and no guessing when the evidence is weak. Explore DELPHI Ai Employee portal and access ### [WORKSPACE](https://www.flightatom.com/products/workspace.html) ![WORKSPACE "Your account" panel open over the Applications page under a neutral Demo Airline label, showing a Microsoft logo beside the synthetic employee Alex Demo and alex.demo@example.test, the line "Your Microsoft account and application access are managed by Demo Airline", a Sign out button and a Close button, with the dimmed application cards and the sidebar visible behind, with synthetic demonstration data.](https://www.flightatom.com/products/screens/current/workspace-1-20261019.webp) One Microsoft work account and one page for every granted workspace application, with access levels, restrictions, accounts ready before the first sign-in, and admin previews. Explore WORKSPACE · Deployed per operator AI dashboards and reporting ### [VISION Ai](https://www.flightatom.com/products/vision.html) ![VISION Ai My board page for Demo Airline with the period set to Last 30 days, KPI tiles for load factor 83.8%, on time (D15) 86.9% and delay minutes 6952 showing changes against the previous period and progress against targets, a Why? button, a delay minutes by station bar chart, a weekly delay minutes line chart with a trend line and projection, and the open What stands out panel listing a weekly pace finding and the station with the most delay minutes, with synthetic demonstration data.](https://www.flightatom.com/products/screens/current/vision-1-20261011.webp) Build dashboards from plain language, test-run every AI-written dashboard query, show each reader only their permitted rows, trace each figure, and schedule reports and alerts. Explore VISION Ai Airline customer service ### [CARE Ai](https://www.flightatom.com/products/customer-care.html) ![CARE Ai conversation details for a resolved call. At 9:58 AM the guest asks whether flight 214 from Boston to Toronto is on time and how many bags they can check. The voice agent says the flight is on time and scheduled to leave Boston at 1:00 PM, as read from the operations system at 9:59 AM Eastern time. It then gives the two-bag, 23 kg allowance. The timeline lists the flight-status check, the knowledge search and the resolution, and cited baggage-allowance passages show their source and version. Synthetic demonstration data.](https://www.flightatom.com/products/screens/current/customer-care-1-20261011.webp) A realtime AI voice agent for airline calls, with governed knowledge, guest-brief handoff, and scripted test calls. Explore CARE Ai · Operator activation ## Related guides: Read the background. - [Airline operations software evaluation guide](https://www.flightatom.com/resources/airline-operations-software-evaluation-guide.html) - [Aviation question library](https://www.flightatom.com/resources/aviation-questions.html) ## Questions & answers: Common questions about aviation knowledge, reporting, and service software. ### Do we need FOLIO Ai to use DELPHI Ai? No. DELPHI Ai has its own document library, access controls, and ingestion for PDF, DOCX, PPTX, XLSX, and image files. FOLIO Ai is a separate product for teams that need a controlled manual lifecycle. ### Does WORKSPACE use AI? No. WORKSPACE is the employee portal and access management service: each person signs in once and sees the applications they have been granted. ## See Org in action: Start with your workflow. A focused walkthrough, with the people and decisions that matter to your team. [Request a demo](https://www.flightatom.com/#contact) --- Source: https://www.flightatom.com/platform/knowledge.html Contact FlightAtom: hello@flightatom.com · Request a demo: https://www.flightatom.com/#contact