Answer from approved guidance
Give voice assistance access to reviewed, customer-visible source material and explicit procedure guides.
Explore the workflow ↗Your workflow
Give every customer a clear next step.
Use Customer Care to connect voice assistance, approved airline guidance, and representative follow-up. Add an optional XENIA connection when your staff also handle travel-concierge handoffs.
Your workflow
Put the right product in the workflow.
Continue with a person
Bring the call reason, AI transcript, notes, and source context into the representative workspace. Track consented callback follow-up.
Explore the workflow ↗Connect concierge handoffs
XENIA remains a separate product. Its implemented Customer Care bridge provides staff chat and concierge administration, with production activation scoped separately.
Explore the workflow ↗Your workflow
Explore the software.
See FlightAtom in action
Request a demo Start with your workflow.
A focused walkthrough, with the people and decisions that matter to your team.