| Hosting | FlightAtom operates its own private platform for application deployment, named WingLayer. | Product environment, hosting region, data residency, and isolation arrangements. |
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| Access | Product roles and review controls are described below. | Identity provider, user roles, administrator access, and access-review responsibilities. |
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| AI data handling | AI use varies by workflow. MENTHOR Ai Auto Training routes recurring flight-data events to courses with keyword rules, not an AI model; PINAX Ai analytics are deterministic; EPHOR Ai manages oversight and approvals. | Model providers, data sent to each service, provider retention and training terms, and permitted use. |
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| Backups and recovery | Recovery arrangements belong to the selected deployment. | Backup frequency and retention, restore-test evidence, recovery time and recovery point objectives. |
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| Export and deletion | Records and exports differ by product; the product tour identifies the record being managed. | Export formats, retention schedule, deletion process, and treatment of backups. |
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| Support and maintenance | Scope the operating responsibilities alongside the product implementation. | Support channels and hours, incident escalation, maintenance windows, and response commitments. |
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